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nirisha

I am trying to use email package of fuelphp. I keep getting this error:

Email\SmtpCommandFailureException [ Error ]:
Got an unexpected response from host on command: [QUIT] expecting: 221 received:

As
per your comment in some discussion I changed newline="\r\n". then the
page shows empty but email is not delivered. I use smtp server. Please
help me. this is urgent.

Harro

When an email client sends the SMTP command "QUIT", the server should return with "221 Bye" or some other text before closing the connection. The Email class expects that, but appearently there are mailservers (qmail is an example) that can't be bothered and simply close the connectvion.

If you are on 1.9/develop, update your local code base. If not, migrate your email package to 1.9/develop. If you can't, apply this hotfix to the version you have currently installed: https://github.com/fuel/email/commit/2eab3974e4c38b9fea0a7ebbad3d4e1f20076448

nirisha

Hi Harro,

Thank you. I am on 1.9/develop. I did the hot fix as you suggested and now I get this error:

Email\SmtpCommandFailureException [ Error ]:
Got an unexpected response from host on command: [HELO web135] expecting: 250 received:

Harro

Which mailserver are you communicating with? Is that a public one I can test with?

nirisha

I am using smtp server. No it is not public.

Harro

There seems to be clearly something wrong with it, as it doesn't send any response to commands.

You might want to add some debugging to smtp_get_response() to log exactly what the server responds to each command.

And as it is not public, could you run a manual test (see https://www.port25.com/how-to-check-an-smtp-connection-with-a-manual-telnet-session-2/, starting from the telnet command) and post the result of the entire commandline session here (obscure hostnames or IP adresses if you want)?

nirisha

I tried to debug at smtp_get_response():

When I print $data: it says SMTP MAIL Service ready

Harro

Without a number in front of it? What is this for mailserver? Do you know?

That looks like a Microsoft Exchange server, but that should reply
"220 mail.example.com Microsoft SMTP MAIL Service ready at Wed 5 Oct 2016 17:23:00 +0100"

Harro

The normal response from a mailserver is:

Trying 149.202.16.145...
Connected to mail.flexcoders.co.uk.
Escape character is '^]'.
220 mail.flexcoders.co.uk ESMTP Postfix
EHLO example.org
250-mail.flexcoders.co.uk

nirisha

I got like you mentioned . I got exactly like "220 mail.example.com Microsoft SMTP MAIL Service ready at Wed 5 Oct 2016 17:23:00 +0100"

Harro

Then why does smtp_get_response() not return the "220" in your case?

https://github.com/fuel/email/blob/1.9/develop/classes/email/driver/smtp.php#L335 should strip the first 3 characters from the response and return that, could you do some more debugging and check why that doesn't happen in your case?

nirisha

it returned 220 in my case. I got like below:

220 mail.example.com Microsoft ESMTP MAIL Service ready at Wed, 5 Oct 2016 15:21:59 -0400

Harro

Yeah, so that works as advertised. So what is the problem then?

Harro

Maybe you have an intermittent problem, with a poor response from the mailserver.

Can you write $data to a logfile, and check the logfile when you have an exception? Then you could see exacty which response is causing it to fail.

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